Customize Your Ice
How might we give users the tools to customize their smart ice maker experience?
Role
Lead UX/UI Designer
Timeline
3 Weeks
Client
Major Appliance Company
Results
1 UX Designer, 1 Researcher
The Problem
I worked with a large home appliance brand to conduct a design thinking workshop to help them ideate features for a smart ice maker with their new a mobile app.
As they were creating their new ice maker, they wanted to make sure they added features to their new app that were useful and usable to their users.
The Process
💡
I took this information into a design workshop with stakeholders and engineers, and we worked together to create a list of prioritized features for the proposed app.
I then translated these requirements into wireframes, and met again with stakeholders to discuss the flow and experience.
Turn the ice maker on and off
Schedule ice making
Choose size and weight of ice
Clean ice maker and order filters
Discover drink recipes with the ice
The Solution
Following their design guidelines, I designed and prototyped a mobile app experience that incorporated all the requirements for users to customize their ice maker experience.
Reflections
We had about 5 no shows for our user interviews during this project.
This was a good example of how things don't always go as planned, but project timelines require us to move forward anyway. Of the 10 users we did get, we were able to do our best to gather insights to put together a useful requirements gathering
This project taught me how to adapt quickly and work with what we have to come up with solutions!