How might we give users the tools to customize their smart ice maker experience?
I was brought in by a famous home appliance brand to conduct a design thinking workshop to help them ideate features for a connected ice maker with a mobile app.
MY ROLE
Lead UX/UI Designer
Conducted user interviews
Conducted stakeholder interviews
Moderated a design thinking workshop
Gathered requirements and created wireframes for smart mobile app
Visual designs of the proposed mobile app
The Process
I led user interviews and conducted a workshop with stakeholders to capture the goals, hopes, concerns, and any requirements around the Connected Ice maker project to create a list of prioritized features for the proposed app
I translated these requirements into wireframes, and met again with stakeholders to discuss the flow and experience.
The prioritized features were:
Turn the ice maker on and off
Schedule ice making
Choose size and weight of ice
Clean ice maker and order filters
Discover drink recipes with the ice
Following their design guidelines, I designed a mobile app experience that incorporated all the requirements for users to customize their ice maker experience.